Who are we?
Smart Holidays is a holidaymaker with a one-stop solution for the travel and tour Market, established by experienced entrepreneurs who have been actively involved in Tourism and Hospitality industry for more than two decades. We are the best destination management company in Nepal. We provide the best, affordable packages to travel to different destinations all over the world.
We are here to build a new horizon of changing trends in the travel and tourism market, as we knew that the Travel industry is booming and the way of travel is dynamic, there are so many new varieties of choices and ways of travel. Smart holidays follow all the new trends and do research new markets and trends to satisfy our customers in the tourism industry.
Our dedicated team does updates about the market from time to time so we could meet people's choice and expectation, we work so hard to find the right hotels, transport mode, and packages that suits you and your budgets.
To meet the current market trend we created a company where our customers doesn’t need to go anywhere else. We are known for Hassel's free tour operation. Once you book a tour with us, we take care of all travel arrangements. We work our best to make your Holiday memorable, stress-free, and enjoyable.
Smart Holidays continues to promote responsible tourism, sustainable development of the country, and preservation of local cultures and traditions.
OUR VISION?
To establish an ethical travel and Tourism Business with great customer service, providing a full range of travel & adventure-related activities.
Why with us?
We have deep knowledge of customer choices and their travel-related issue, we spent hour and hours making itineraries and inspecting hotels that fit consumers' need and make the holiday memorable.
Smart Holidays team is highly motivated toward customer care, we do care for our customers with great responsibility our expert team is trained to be part of the hospitalities and Tourism industry. We organized on and Off the job training for staff about the customer care and their duty, to make sure our clients are getting the right services as they suppose, we have our own logistic backup like a guide, Vehicle, tents, etc. we don’t need to rely on other which gives empowerment towards delivering services to our customers. Our 30 + staff members as well as efficient office setup make our job more reliable and comfortable to provide service in a prompt way.
Smart holidays is very conscious about the reliability of the information that we provided, we conduct research and cross-check the information before we supply it to our customers. We conduct time-to-time meetings with our suppliers and stakeholders that everything that we supply is on track. Every six months we do a review meeting with Hotels, Resorts, Spas, tours, and Trekking guides and review the information.
We take a great responsibility toward the customer as well as the tourism industry we make sure we do not go against the ethics of local people and their belief, we all know that tourisms make and great impact on the local community, and to make sure the impact is positive we work hard to be responsible towards the community that we work with or may have an impact in their culture and tradition,
An organization doesn’t survive without our great dedicate team, if you have a dedicated team toward work then everything is possible, as we are very focused on the customer services and we have set up a team that provides assistance during your travel to make sure you Journey is as smooth as silk and memorable. We can be reached 24/7 if our customers needed.
